Notice history

No notices reported this month

Resolved
July 08, 2025 at 8:03 PM
Resolved
July 08, 2025 at 8:03 PM
This incident has been resolved.
Monitoring
July 08, 2025 at 7:28 PM
Monitoring
July 08, 2025 at 7:28 PM
We have redirected all GRR phones to our IAD datacenter which has resolved the issues. If you are still having call failures after this email, please reboot your phone before submitting a ticket to help@uptimevoip.co for further support.
Investigating
July 08, 2025 at 7:12 PM
Investigating
July 08, 2025 at 7:12 PM
We are currently seeing some customers with intermittent failures of phone registration on our GRR datacenter and we are investigating this incident. An update will be provided in 30 minutes.

Resolved
June 05, 2025 at 4:01 PM
Resolved
June 05, 2025 at 4:01 PM
This incident has been resolved. Our datacenter made the final changes to the routes around the impacted ISP.
Monitoring
June 04, 2025 at 4:02 PM
Monitoring
June 04, 2025 at 4:02 PM
We implemented a internet provider fix at the GRR datacenter and are currently monitoring the result. If you continue to have issues after a reboot, please email help@uptimevoip.co and we will handle issues on a case by case basis.
Investigating
June 04, 2025 at 2:30 PM
Investigating
June 04, 2025 at 2:30 PM
At 10:30am ET, our monitoring system alerted us to the GRR server being unreachable for two minutes, resulting in device registrations and inbound calls to failover to other servers. Shortly after the same datacenter loss communication again. We are investigating quickly and will determine if we need to temporarily close GRR. Updates to follow

Uptime VoIP - Notice history