Uptime VoIP - Notice history

We have found the dropped call issue when placing calls onpark or hold to be caused by a cross core calling bug. DIDs have been moved back to their home cores to resolve this issue.

If you still continue to have dropped calls on hold or park, please submit a ticket to help@uptimevoip.co so we can troubleshoot these on a case by case basis.

The dial translation has been fixed and we are now monitoring. Calls should be back to normal. If they are not, please submit a case to help@uptimevoip.co so we can troubleshoot on a case by case basis.

We have identified the issue as an errant dial translation rule that was affecting inbound and outbound calls, generally with a "403 Forbidden." error showing when trying to dial a number.

We are currently working on applying the fix and will update you as soon as possible.